SHIPPING & RETURNS
SHIPPING POLICY
Shipping Information
We’re committed to getting your order to you quickly and safely.
Processing Time:
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All orders are processed within 1–2 business days.
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You’ll receive a confirmation email with tracking details once your order ships.
Shipping Methods & Times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days
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Shipping times may vary depending on your location.
Shipping Rates:
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Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
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Free standard shipping on orders over AED500 (within eligible regions).
International Shipping:
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We ship worldwide! Delivery times and shipping fees vary by destination.
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International customers are responsible for any customs or import duties.
Order Tracking:
Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way.
Questions or Concerns?
Our support team is here to help! Contact us at GK SKIN LABO
RETURN & EXCHANGE POLICY
We want you to love your purchase! If you're not completely satisfied with your order, we’re here to help.
Returns:
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Returns are accepted within 30 days of delivery.
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Items must be unused, in their original packaging, and in the same condition that you received them.
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To initiate a return, please contact our customer support team with your order number and reason for return.
Refunds:
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Once we receive and inspect your returned item, we’ll notify you about the status of your refund.
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Approved refunds will be processed back to your original payment method within 5–10 business days.
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Shipping costs are non-refundable.
Exchanges:
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Need a replacement? Reach out to us for exchange options if your item arrived damaged or defective.
Questions?
Contact us anytime at info@gkskinlabo.com — we're happy to help!
